There are many roles which fall under management within adult social care.
Supervisors have some level of responsibility for the level of care that their organisation provides. They supervise the work of other care workers and front line staff.
First Line Manager
First line managers are responsible for the day-to-day provision of social care services. This means that they support staff and have a key role in ensuring that the standard of care delivered is always high. Roles which may fall under the category of front line managers may include team leaders, service managers and residential wardens.
Middle managers are responsible for overseeing the organisation and managing whole departments. Middle managers may be responsible for determining staff requirements and managing budgets. Roles which may fall under the category of middle managers may include area managers, managers or department leads.
Senior management may have overall responsibility for their organisation and their main role may be to provide leadership and direction for the organisation. They may have total responsibility for the quality of the care provided and for the health and safety of staff and service users. Roles which may fall under the category of senior management may include owners, directors or chief executives.
A certain amount of knowledge and experience of the social care sector is usually required for roles within management in adult social care. The main qualification which is encouraged for managers is the Level 5 Diploma in Leadership in Health and Social Care which is undertaken whilst working within a management role.